Your enrollment materials are online at myRRDbenefits.com. You’ll also find videos that can help you better understand your benefits and how to use them.

Use the “Ask Emma” virtual assistant on the enrollment website to view your costs, compare your options, and help you choose the benefits that are right for you and your situation. Emma will guide you through the enrollment process by asking you a few simple questions, and she’ll suggest options based on your responses and individual needs.

You can view your premiums on the enrollment website at rrd.bswift.com.

Your current tobacco status will carry over. If it has changed, be sure to update it on the enrollment website.

It’s a good idea to check your beneficiaries every year.

• Check life insurance and supplemental health care beneficiaries on rrd.bswift.com.
• Check your RRD 401(k) Savings Plan beneficiaries at the Fidelity website at NetBenefits.com.
• Check your HSA beneficiaries at HealthEquity.com.

Go to myRRDbenefits.com to access the link to the enrollment website. Instructions on how to log in are listed on the enrollment site home page.

Yes. If you don’t have online access, you can enroll by phone starting November 6 at 1-877-RRD-4BEN (1-877-773-4236), Monday – Friday, 7 a.m. – 7 p.m. CT. Phone enrollment ends on November 17 at 6:59 p.m. CT.

Yes, but when you log in to the enrollment website, you’ll be asked if you want the computer to remember you. When prompted, select “No. This is a public computer or one I don’t plan on using often to access my account.” Answer the security questions when prompted only if you haven’t already done so. If you need help, call the RRD Benefits Center at 1-877-RRD-4BEN (1-877-773-4236).

If you need to make changes or corrections after reviewing your confirmation statement, call the RRD Benefits Center at 1-877-RRD-4BEN (1-877-773-4236). No changes can be made after December 31, 2023.

If you don’t enroll or make changes during Annual Enrollment, your current elections will carry over except for Flexible Spending Accounts and HSA Select, Copay Select and Kaiser traditional HMO medical option elections. If you currently waive coverage, your coverage will continue to be waived. You cannot make changes to your benefits during 2024 unless you have a Qualifying Status Change event. You cannot drop benefits just because you don’t want them any longer.

A Qualified Status Change event is an event such as marriage, legal separation or divorce, birth or adoption of a child, change in dependent eligibility status, etc., that may allow you to change your benefit elections during the year. For a full explanation, refer to the Group Benefits Plan Administration Information Booklet.

If you’re currently enrolled in one of those options and you don’t make a new election during this year’s Annual Enrollment period, you will be automatically enrolled in a default option: Copay Select will default to Copay Value. HSA Select will default to HSA Value. Kaiser HMO will default to Kaiser HSA.

RRD is pleased to offer AccessHope, a new cancer care program, as part of the National Medical Program options in 2024. AccessHope can provide resources and experts from National Cancer Institute-designated comprehensive cancer centers, including City of Hope, Dana-Farber Cancer Institute, Emory Healthcare, Fred Hutchinson Cancer Center, Northwestern Medicine and Johns Hopkins — to help you before, during and after cancer treatment. AccessHope will be available to you at no additional cost.

Starting in 2024, our National Medical Program options through BCBSIL will include a new weight-loss support program at no additional cost to you and your covered dependents age 18 and older. Created by a team of doctors and clinicians, Wondr Health is a behavioral science-based program proven to deliver lasting results. You’ll have your own personal dashboard to track progress, access resources to learn skills for healthy eating, and tap into a social community for support. You’ll be coached by expert doctors and clinicians every step of the way.

You and your family members who are enrolled in a National Medical Program option and who have or are at risk of developing diabetes are eligible to participate in Twin Health or the Transform Diabetes Care program from CVS Health. You may participate in only one of the programs — not both.

Both programs can help make living with diabetes easier. But, if you’re eligible, you may participate in only one of the two programs, so it’s a good idea to learn about both so you can choose the one that most closely meets your health needs and goals.

For help to control your type 1 or type 2 diabetes and stay on track with your prescribed treatment plan, Transform Diabetes Care might be the right choice for you. You get:

• Personalized support to help prevent diabetes-related complications,
• Help to manage your medication and to monitor and control your blood glucose,
• Access to personalized coaching with Certified Diabetes Educators, and more.

If you’re ready to reverse your type 2 diabetes, consider participating in Twin Health. Twin Health uses sensors and other technology to build your digital replica, and then delivers precise, individualized guidance on nutrition, activity, sleep and breath techniques to heal your underlying cause of type 2 diabetes. Over time and under the supervision of your health care provider, you might be able to safely reduce or eliminate medication.

Go to myRRDbenefits.com to learn more about these programs.

Eligible members will receive information from the CVS Transform Diabetes Care Program.

You’ll be contacted by Twin Health if you are eligible. You can also reach out to Twin Health at connect.twinhealth.com/rrd.

If you have diabetes and hypertension, support for both your conditions is provided through Transform Diabetes Care as part of your National Medical Program option. Eligible members will receive information from the CVS Transform Diabetes Care Program.

Hypertension Management by Teladoc Health (formerly Livongo) can make life easier for you or a covered family member with high blood pressure. It’s offered at no cost to you and your dependents enrolled in an RRD National Medical Program option.

As part of your medical coverage through BCBSIL, you have access to Hinge Health, an innovative digital program designed to help reduce chronic back, hip or knee pain. With the program app installed on your provided tablet, you’ll use wearable sensors for personalized exercise therapy that is shown to reduce chronic pain. The program also includes unlimited one-on-one coaching. Call 1-855-902-2777 to learn more and get started.

Health Advocacy Solutions is a FREE service from BCBSIL to help you and your covered family members with all your health care matters. A health advocate is available 24/7 to help you understand and use your benefits; find high-quality, cost-effective providers; schedule appointments; find answers to your health care questions; deal with claims; and more. Learn more at myRRDbenefits.com or call 1-800-537-9765.

Visit bcbsil.com/rrd or call BCBSIL at 1-800-537-9765. Remember, using in-network providers saves you money.

Depending on where you live, you might be eligible to enroll in a regional medical option (BCBSIL Blue Advantage HMO, Dean Health Plan or Kaiser Permanente options). If a regional medical option is available to you, it will be listed on the enrollment website when you log in. You can find details about these options in the 2024 Regional Medical Options Enrollment Guide on myRRDbenefits.com.

You may be able to save money on prescription drugs with Rx Savings Solutions, a free, online tool available to you and your dependents enrolled in an RRD National Medical Program option. Rx Savings Solutions looks at the medications you take and, if possible, finds lower-cost options to treat the same conditions. Go online or download the Rx Savings Solutions mobile app to access your free account. To learn more, go to myrxss.com or call 1-800-268-4476.

PrudentRx is a FREE program that reduces your cost to $0 for covered specialty medications filled at CVS Specialty Pharmacy. PrudentRx is available to everyone enrolled in an RRD National Medical Program option. (If you enroll in an HSA National Medical Program option, you still must meet your deductible before PrudentRx benefits begin.) PrudentRx currently targets specialty medications in these therapy classes: hepatitis C, autoimmune, oncology and multiple sclerosis.

You’ll be automatically enrolled in PrudentRx, but you may opt out by calling 1-800-578-4403. If you opt out, you’ll pay 30% coinsurance for any specialty medications you take that are eligible for the program. If you’re required to pay this 30% coinsurance, it’s considered a “non-essential health benefit,” and you’ll be required to continue paying this amount even if you’ve otherwise met your Plan’s out-of-pocket maximum.

The Member Rewards program from BCBSIL pays you to be a smart health care shopper. You can earn a cash reward when you compare costs and choose a cost-effective option for your care. Here’s how it works:

• When a doctor suggests a medical procedure or service, log in to Blue Access for Members at bcbsil.com.
• Click the “Find Care” tab, then click “Find a Doctor or Hospital,” and then “Member Rewards.” Search to compare your choices and select a reward-eligible location.
• Have the procedure or service at your selected reward-eligible location. Once it’s verified, you’ll receive a check in the mail from Zelis, the Member Rewards program administrator.

Call a health advocate at 1-800-537-9765 for more information and for help to find reward-eligible locations.

Paytient is an easy way to pay for out-of-pocket health care expenses, and it’s available to all benefits-eligible employees. Paytient is a fee-free and interest-free healthcare payment card with a $1,000 rolling limit that you can use to pay medical, pharmacy, mental health, dental, vision and even pet care costs. Paytient pays your provider, and you pay back money you borrow through payroll deduction or your HSA, FSA or bank account. (Note you cannot use your HSA without incurring a penalty or your FSA to pay back money you borrow for veterinary expenses.)

An HSA is a tax-free account you can use to help pay for eligible health care expenses now and in the future if you’re enrolled in HSA Value, HSA Advantage or a Kaiser HSA medical option. The advantages of an HSA are hard to beat:

• You get triple tax advantages. You can contribute before-tax money to your account, your account can grow by earning tax-free interest, and you pay no taxes when you use the money for eligible expenses.
• You can use it now or save for later. You can use the money in your account to pay for current or future eligible health care costs.
• You can invest it. If you choose to let your account grow, you can invest the money in a choice of investment options.
• You can roll it over. Your unused account balance rolls over from year to year.
• You keep the money. The money in your account is always yours, even if you change medical options, change jobs or retire.

The IRS contribution limits for 2024 are:

• $4,150 for employee only coverage
• $8,300 for other coverage tiers
• $1,000 catch-up contribution if you are or will be age 55 or older in 2024 and not enrolled in Medicare

To contribute up to the new 2024 maximums or make any contribution changes, you must elect the new amount. You may change your HSA contribution at any time during the year. Current contribution amounts will carry over.

Check out Ways to Save and Pay for Care on myRRDbenefits.com for information about starting, using and managing an HSA.

You may contribute $200 – $3,050 to a Health Care or Limited-Use Health Care FSA, and $200 – $5,000 to a Dependent Day Care FSA. Remember, if you want to participate in an FSA in 2024, you must enroll during Annual Enrollment. Current contribution elections will not carry over.

An HSA and Health Care/Limited-Purpose FSA are accounts that allow you to set aside pre-tax funds from your pay to use for eligible health care expenses, but there are some important differences:

• HSA funds accumulate over time and carry over year to year. FSA funds, on the other hand, must be used during the plan year they are contributed; any unused FSA funds are forfeited.
• You can change your HSA contributions at any time during the year, while FSA elections must be made during Annual Enrollment and cannot be changed during the year unless you have a Qualified Status Change event.
• You can use HSA funds as contributions are made, whereas the full amount you elect to contribute to a Health Care or Limited-Use Health Care FSA is immediately available.
• The IRS contribution limits for an HSA are based on your coverage tier: $4,150 for employee-only and $8,300 for other coverage levels. The IRS contribution limit for Health Care and Limited-Use Health Care FSAs is $3,050.

You may elect MetLife Legal Plans only during Annual Enrollment. Your coverage will be in effect January 1 – December 31 of the following year. If you’re already enrolled, your election will carry over.

Yes, you may enroll in the following voluntary benefits at any time during the year:

• Allstate Identity Protection
• Commuter Benefits
• Auto & Home Insurance
• Pet Insurance
• Purchasing Power

BenefitHub is an online marketplace for discounts, voluntary benefits and rewards. You can visit BenefitHub for:

• Easy access to certain RRD voluntary benefits (e.g., Auto & Home, MetLife Pet insurance and Purchasing Power)
• Deals on things to do, see, eat and buy in your local area
• Discounts and rewards on travel, hotels, restaurants, car rentals, electronics, apparel, tickets and more
• Cash back on purchases from thousands of brands

You can sign up for a free account at rrd.benefithub.com/Welcome. 

You and your immediate family members have free and confidential access to SupportLinc, our Employee Assistance Program (EAP) for professional counseling services, referrals to expert resources for legal and financial assistance, as well as support for issues such as dependent care, auto repair, home improvement and more. Learn more and access these resources at myRRDbenefits.com